GENERAL conditions of sale
The action of making and confirming a purchase through the cart on our site implies the acceptance of all the following conditions:
CLAIMS WILL NOT BE ADMITTED FOR NOT HAVING READ THE CONDITIONS REFLECTED HERE
All the prices shown here on the web are subject to 21% VAT for the Peninsula and countries of the Euro Zone, already included in all prices unless otherwise indicated in the same announcement.
Due to its special tax regime, the geographical areas corresponding to the Canary Islands, Ceuta and Melilla are considered non-EU territories. Therefore, purchases made by residents of these territories are exempt from paying VAT (customs clearance expenses and import taxes are not included in the price of the item or in the shipping price, and must be paid at destination) by the recipient of the merchandise).
All prices on our website are subject to change without prior notice
All campaign offers and/or sales cannot be combined with other offers and/or discounts.
Campaign offers that have expired are not claimable after the deadline.
The budgets made are valid for 15 days, once the term has passed, it will no longer be valid.
Order reservations will not be considered firm until the customer has already paid the entire order, that is, orders or telephone reservations are not accepted without prior payment or purchase commitment as down payment
1 - GENERAL TERMS OF GUARANTEES
1 - General Terms of Guarantees
As a general rule, all products listed on this website have a guarantee, but the guarantee terms of Racing and Motorsport accessories are not the same as the original spare parts from official dealers, replacement parts equivalent to the characteristics of the originals or known as aftermarket or postmarket replacement.
Any product listed on our website is classified as special motorsport product that modifies the original features of the car (The original or equivalent replacement restores the characteristics of the original part), all the products on our website, hereinafter known as Motorsport, have warranty terms subject to compliance with the following clauses:
- 1.1 - Motorsport Products
All the products included in this category are considered aimed at increasing or varying the benefits and characteristics with which the car was approved in its technical sheet. The customer will always be perfectly aware that changing these characteristics may mean the loss of the dealer's warranty and a decrease in the reliability of the vehicle for which it was conceived.
All the products Motorsport that are not assembled in a competent authorized technical service and/or that are assembled at the customer's expense and risk will lose any guarantee when filing claims.
All the products Motorsport that are mounted on a car after its registration and that modifies its technical characteristics as a general rule and regardless of whether or not they are approved will entail a significant reform that must be legalized to avoid possible unfavorable inspections at ITV stations.
It is the sole responsibility of the customer to legalize the reforms, BBSport will not accept any claims for the results of disadvantaged inspections on the ITV or other arbitrary issues derived from them.
- 1.2 - Guarantee of the manufacturer of accessories type Motorsport
The original or equivalent replacement manufacturers’ guarantee has a legal coverage of at least 2 years according to European directives, instead of the accessory manufacturers’ guarantee Motorsport it is 1 year against manufacturing defects in the design, excluding natural waste for use in races and competitions, whether legal or not.
The nature of the products Motorsport, given the purpose for which they have been designed (for races and competitions) they cannot be considered as replacement or aftermarket spare parts and are not covered by the same guarantees that regulate the European regulations regarding the original or equivalent spare parts.
- 1.3 Guarantees of the concessionary
The customer is aware that any element that is mounted on a vehicle that is not strictly the original of the vehicle with the purpose of changing the performance of the vehicle, may be the object of interference with the original guarantee offered by the concessionary that matriculates the vehicle.
If you have your car in warranty period we recommend that you before changing any piece or accessory, consult your concession to make sure your warranty terms.
- 1.4 - Reception of goods
Our company always reviews all orders before being sent, however we recommend that at the receipt of the goods observe that no piece is missing and everything is correct, have 15 natural days from the receipt of the goods to put it in our knowledge.After that period, no claims for lack of pieces, defects allegedly derived from transportation will be accepted.
- 1.5 – General images
Most of the images of the items listed on this web are the generics supplied by the manufacturer, they do not match your car model, they are only exposed as an indicative sample of how the product is, each reference has its own design peculiarities and will never be the object of claim that the image of the figure does not match the product supplied by design, color, size or additional items supplied.
- 1.6 Execution of the guarantee
No refund requests will be accepted. At all times, the execution of the guarantee will be strictly limited to the replacement of the item that is the subject of a defect and which has been previously approved by the manufacturer. The guarantee of our company is subordinated to the manufacturer's resolution. Once the manufacturer has ruled with the resolution corresponding to the claim, in the event that you do not agree with it, you have the right to file a claim against the manufacturer and if you consider it appropriate against our company before the competent authority. .
- 1.7 - Improperly manipulated material and/or incompetence in assembly
In general, any material that has previously been improperly handled by the user or the mechanic who tried to assemble it will be excluded from the guarantee and cannot be claimed or returned.
All accessory Motorsport that has not been assembled by a competent technical service authorized and registered in the Industrial Registry and/or assembled by the user at his own risk and expense will be excluded from the guarantee.
NO RETURN OR WARRANTY WILL BE ACCEPTED workshops that do not have a mechanical specialty and are of general maintenance (Unregistered clandestine workshops, fast mechanics chains and franchises, unqualified operators etc.) whose competition does not go beyond fast or general mechanics.
BBSport will study each case individually and will do everything possible to advise the customer if you have any problem in the assembly, but no claims or returns shall be accepted for lack of praise and/or inexperience of the person making the assembly for the same item that has previously been tested in other cars of the same model and reference.
Our company will not accept claims nor will derived expenses be paid of assembly operations that are imputable to the incompetence of the operator who has intervened in assembly operations.
- 1.8 - Articles allegedly incomplete or defective
- 1.10 - False and/or incorrect technical diagnoses
There are many workshops and technical services that, because of lack of praise, experience or adequate machinery, if they are with some inexperienced problem, noise that did not exist before, an erratic behavior of the car just after mounting a replacement or accessory an unexpected problem, in the face of the impossibility or incompetence of being able to elaborate a correct real diagnosis, bring that problem to the piece used and/or mounted to remove the problem from above and transfer the responsibility to the seller or manufacturer (especially if the user has brought them a material to assemble it but that they have not bought from them, unfortunately it is a very common practice).
In these cases returns are excluded.
The experience of many manufacturers and sellers it has led them to have to develop a protocol to be able to discern between a real failure and an incompetent diagnosis of the problem by the workshops. To avoid this type of situation, misunderstandings and disputes, we cannot remotely monitor your mechanic's assembly process, but we recommend that you carefully follow the following instructions.
- 1.10.1 - Problems related to the suspensions and parts or parts changed and related to the suspension system
- A - Appearance of problems just after mounting
If you notice that immediately after mounting new suspensions on your car you detect one or more noises, go immediately to the workshop to have the problem checked, it may be due to a defective assembly of the part and if you do not do so, there is a risk that the material deteriorates and the manufacturer will not cover the warranty.
- If you notice erratic behavior from your vehicle when you leave the shop, or it has gotten worse instead of better, make sure your mechanic has checked the following points.
- Checking/aligning the geometry of the car. In 100% of cases it is imperative to check the alignment of the axes, in more than 90% of cases the parallel and camber dimensions vary and a symptom of this is an erratic behavior of the car.
- Make sure that the tires have the pressure indicated by the manufacturer, insufficient or excessive pressure is reason enough for the car to make strangers.
- In the case of having mounted threaded suspensions please read This tutorial and make sure your mechanic has made correct adjustments to suit your driving style.
- Never use pneumatic impact tools, any breakage of shafts or past threads are not covered by the guarantee.
- Go to the workshop immediately if you observe any noise or abnormal behavior of your vehicle immediately after mounting a new component.
- B - Appearance of possible problems after continued use
If you notice some type of unusual change in the behavior of your car, it is very possible that it is due to one of the following causes:
- A misalignment of the steering or rear and/or drive axle
- A variation in the geometry of the axles caused by a possible blow, strong pothole, accident, rough bands, obstacles or pronounced irregularities in the road surface.
- A loss of tire inflation pressures.
- Continued use, extreme weather conditions and natural wear and tear can cause excessive wear on rigid joints such as ball joints, ball joints and rocker arms and/or on elastic joints such as silent-blocks, motor mounts, other joints and chassis rubber mounts, upper rubber shock absorber cups and any other joining element that is susceptible to wear. IT IS VERY DIFFICULT TO DIAGNOSE THESE DEFECTS AT A GLANCE AND EXPERIENCE IS NEEDED.
- 1.11 - Claims related to the manufacture of a product whose source of origin of manufacture is different from the country of the brand
Returns are not accepted for questions about the origin of the country of origin of manufacture of the product, most European brands, suppliers and manufacturers have established their production and manufacturing registration in European territory but in certain cases they may have affiliated companies, subsidiaries or plants of production in other countries outside the European Community in which other products in the catalog are manufactured with certain references and/or from which raw material or finished product can be supplied.
It is also common practice, as well as legal, in many European brands and manufacturers to source from other manufacturers originating in the same country or in other foreign countries to complete, supplement or expand the catalog of brand applications for their own product.
If a brand has its fiscal headquarters and production plant in a specific country and supplies raw material from another country and obtains approval certification and/or official quality of the product in question, such as the TÜV, the product for the purposes legal complies perfectly with the European directives on quality.
For example, if a brand is established in Germany and supplies goods (whether raw material or finished product) from an Asian country such as China or another and obtains quality certification and/or homologation from the German TÜV, the product complies with European quality directives.
If you do not agree with any or none of the conditions set forth herein, please do not proceed to accept them to access the purchase and payment page
2 - POLICY REGARDING RETURNS
For returns, please read our return policy
3 . RELATING TO IMPORTANT REFORMS (ITV)
3.1 - Any replacement part or material that is not original or equivalent to it and that it is for the purpose of modifying the performance of the vehicle and that involves a major reform must be legalized by means of a technical project, a conformity report from an authorized laboratory, a certificate of completion of works and a workshop certificate.
- 3.2 - Our company recommends legalizing important reforms in order not to risk having an unfavorable inspection at the ITV stations, it has an approval department for this. It is not mandatory to do it with us, any competent qualified engineer can do it, but it is mandatory by the Ministry of Industry.
- 3.3 - Ignorance of the law does not exempt from non-compliance. The decision to legalize or not the reforms carried out on your vehicle is the responsibility of the user, our company will not accept in any case any claim for ignorance of the law that derives from unfavorable inspections.
4 - CLAIMS ABOUT DELIVERY TIMES
- 4.1 - DELIVERY TIMES
The delivery times for materials that we give are the same as those given by our suppliers and they are always estimates, they are never exact or definitive.
Unfortunately, neither we nor anyone else can ever guarantee the delivery date 100% (or the exact time as some users demand), because we depend directly on our suppliers and also on the transport companies.
Many references in our catalog are available in direct stock, but since it is impossible to have all of them permanently in stock, if at the time of online purchase it is not specifically marked as "IN STOCK" an estimate of the availability of the item will appear instead. material counting the estimated transit time of transport (in the case of the Canary Islands it may be higher due to inspection and local customs clearance)
- 4.2 - Estimated delivery times.
Order cancellations will not be accepted for exceeding an estimated period of time. We insist that delivery times are approximate, in most cases, 90% of orders are delivered within the estimated time, but other times it is not possible due to circumstances beyond our control.
We assure you that we will do everything possible to meet the delivery deadlines, for this we are in daily contact with our suppliers, but this will not imply any right on the part of the client to cancel the order and request a refund of the amount when an order is already complete. processed in the process of being served.
- 4.3 - Order cancellations
Order cancellations will only be accepted when the product cannot be served by the manufacturer, due to discontinued products, or due to a lack of stock whose stock replacement means a period of more than 3 months (from the date of confirmation of the order). order)
5 - SHIPMENTS TO THE CANARY ISLANDS, CEUTA AND MELILLA
For all shipments of material that have to be transported from the Peninsula to any of the Canary Islands (In this section we also include the places of Ceuta and Melilla)
It is mandatory to select in the check Out of the purchase process within the shipping method section the option Canary Islands. Any order that reaches us through the web in which an option other than this is selected to send to the islands or Ceuta or Melilla will be considered as an incomplete payment order, the buyer will be given the option to complete the payment corresponding to the maritime section from the peninsula to the destination.
If the buyer does not agree with the corrected shipping quote, then we will proceed to cancel the order and return the money
6 - DISPUTES AND LEGAL NOTICE
To view this section please click on This link